Shipping Policy

Free shipping, every order. Shipping is always on us — no minimums, no surprise fees at checkout.

Handling time: Orders are picked, packed, and dispatched within 0–1 business days. Order by 2 PM EST and we'll process it the same business day.

Shipping time: Once dispatched, standard shipping takes about 5–9 business days.

Total delivery time: Most orders arrive within 5–10 business days of your order.

Where we ship: Across the United States and Canada.

Tracking: Every order ships with tracking. You'll get a tracking link by email the moment your order is on its way, and you can follow it in the Shop app.

A note on timing: Delivery windows are estimates and can occasionally shift due to carrier or customs delays. If your order hasn't arrived within the estimated window, email support@pawandcradle.com and we'll help track it down right away.